Privacy Policy
Privacy Policy
At Swan Oyster Depot, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our restaurant.
Information We Collect
We may collect personal information in the following ways:
Direct Information
- Reservations and Inquiries: When you contact us via phone at (415) 673-1101 to make reservations or ask questions, we may collect your name, phone number, and any other details you provide.
- In-Person Visits: When visiting our restaurant at 1517 Polk St, San Francisco, CA 94109, we may collect data related to your dining preferences for better service.
Indirect Information
- Website Interactions: If you interact with us online, such as visiting our website or social media pages, we may gather general data like IP addresses, browsing habits, and cookies to improve your online experience.
- Feedback and Reviews: Information you voluntarily share in customer reviews or feedback forms.
How We Use Your Information
We use your personal data for the following purposes:
Enhancing Your Dining Experience
- To confirm and manage reservations or other inquiries.
- To personalize your experience based on dining preferences.
Communications
- To respond to inquiries you make over the phone or other channels.
- To inform you of updates, special offers, or changes in operations.
Security and Compliance
- To protect our restaurant, staff, and patrons.
- To comply with legal obligations or resolve disputes, if necessary.
How We Protect Your Information
At Swan Oyster Depot, we prioritize your privacy and use secure systems to store any personal information. We take steps to safeguard against unauthorized access or breaches, including using trusted software and limiting data access to authorized staff only.
Information Sharing
We do not sell, rent, or share your personal data with third parties, except in these cases:
- Service Providers: We may share information with trusted partners (e.g., reservation systems) who assist in delivering services.
- Legal Requirements: If mandated by law or in response to valid legal processes.
Your Privacy Rights
You have rights concerning your personal data, including:
- Access: Request a copy of the information we store.
- Correction: Update inaccurate information.
- Deletion: Ask us to delete your personal data where applicable.
To exercise these rights, contact us at (415) 673-1101.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The latest version will always be available at our restaurant or on our website.
Contact Us
For questions or concerns about this Privacy Policy, reach out to us:
- Phone: (415) 673-1101
- Address: Swan Oyster Depot, 1517 Polk St, San Francisco, CA 94109
Thank you for trusting Swan Oyster Depot. We are dedicated to ensuring a safe and enjoyable dining experience for all our patrons.
